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General Project Details
Title: YP4 (A trial of integrated service delivery for young homeless jobseekers)
Start Date: 01/01/2005
End Date: 01/01/2010
Description:

YP4 is a nationally significant three-year trial[1], initiated by Hanover Welfare Services in parternship with Melbourne Citymission, the Brotherhood of St Laurence and Loddon Mallee Housing Services, and supported by five government departments across state and federal jurisdictions as well as by philanthropic organisations and peak bodies.

YP4 seeks to show that joining up services and programs in a client-centred manner will result in more sustainable employment and housing outcomes for young homeless jobseekers.

YP4 models a new approach to assisting individuals who are experiencing both homelessness and unemployment. This model is premised on an understanding of the essential interdependence of various forms of government assistance. This new approach can be contrasted with existing forms of employment and housing assistance which the partner agencies have argued are fragmented, contract-centric, linear, inefficient and ultimately ineffective for homeless jobseekers (Campbell, Horn and Nicholson 2003, Horn 2004) In the view of the partner agencies YP4 represents a significant paradigm shift from rigid, program based service delivery to client-centred service delivery which transcends program boundaries. On this basis, YP4  is likely to have profound implications for the design and delivery of services to any individual requiring a complexity of service response.

Dr. Marty Grace (Principal Investigator - Outcome evaluation)
Prof. Jeff Borland (Principal Investigator - Financial evaluation)
Louise Coventry (Principal Investigator - Process evaluation)

 [1] The YP in our name represents young people. the 4 means to the power of four Ps: purpose (a job, place (a home), personal support (what we are offering) and proof (the evaluation. The 4 also represents the number of partner agencies and sites for the trial.


Researcher(s): Dr. Marty Grace
Prof. Jeff Borland
Louise Coventry

Keywords: joined up practice, Integrated service delivery, homeless jobseekers, randomised controlled trial
Methodology:

YP4 is constructed as a social experiment, which is unprecedented in contemporary Australian social policy contexts.

·        Attention is being given (relatively equitably) to three types of evaluation activity: an outcome evaluation, an evaluation of the acts of joining up that occur in YP4 and a financial evaluation.

·        The methodology of the outcome evaluation centres on the existence of two groups, each of whom receives services in different ways. One group is called “J” for ‘joined up’: They receive joined up services from YP4 case managers. The second group, “S”, receive services in the standard way. YP4 evaluators are able to compare directly the employment and housing outcomes achieved by each group. Importantly, the allocation of young homeless jobseekers to S and J groups has, with a few exceptions, occurred randomly. This was made possible by the fact that there were more young homeless jobseekers in each of the catchment areas than places in YP4.

·        The outcome evaluation is being overseen by Dr. Marty Grace of Victoria University who is independent of all of the partner organisations, including the five government departments who are participating.

·        Ethical approval for the outcome evaluation has been formally granted by Victoria University Human Research and Ethics Committee

·        The financial evaluation includes both a cost-benefit analysis and a cost-effectiveness analysis. It is overseen by independent principal investigators from the Department of Economics and the Melbourne Institute of Applied Economic and Social Research at the University of Melbourne. Professor Jeff Borland and his colleagues, Dr YiPing Tseng and Dr Roger Wilkins will undertake this work.

·        The evaluation of the ‘joining up’ process is participatory, organic and developmental. The trial manager, Louise Coventry, doubles as the principal investigator of this evaluation.

Research Focus: Metro
State: VIC
Host Institution: Hanover Welfare Services
Partner Institution: Brotherhood of St Laurence, Melbourne Citymission, Loddon Mallee Housing Services, Victoria University, University of Melbourne
Funding Body: Various, depending on evaluation stream
Publication Details:
Ethics Statement:
Notes:
Project Contact Details
Contact Name: Louise Coventry
Contact Phone: 03 9695 8366
Contact Email: lcoventry@hanover.org.au
Contact Fax: 03 9699 6790
Contact Address: 52 Haig St, South Melbourne 3205
Contact Website: www.hanover.org.au